#996 nHaystack installation issue

FIZAL AHAMED Wed 13 Jul 2022

Hi,

Good day. I'm using Version 4.9.1.30 trying to install NHaystack N4 but not installing. please anyone is having 'nhaystack-rt.jar' file to install NHaystack N4. Thank you.

Richard McElhinney Sun 17 Jul 2022

Hi Fizal,

you can see all the available downloads on the Downloads page at the link above or click this, https://project-haystack.org/download,

The nhaystack modules are stored on stackhub.org and can be downloaded at this link where you can see a couple of different versions.

https://stackhub.org/package/nHaystack/versions

Please be aware that Niagara 4.9 is now no longer supported by Tridium according to their published schedule.

FIZAL AHAMED Mon 18 Jul 2022

Dear Mr. Richard McElhinney,

Good day. I download again and tried, its not installing showing 

Unsatisfied Dependencies

some software cannot be installed because other software that it requires are not available. Unmet dependencies

Robin Prussin Mon 22 Aug 2022

Try and get us some more detail. Can you see more messages where you are seeing the message about unmet dependencies. Its likely something is out of date or not installed on your platform. N4.9 is quite a few years old now. You should investigate an upgrade with the customer so that you can use a more recent version of the plugin and platform.

Rick Tijero Tue 22 Oct

Hi Fizal,

Did you figure out what the issue was? I am running to a similar error at a site that has a Niagara supervisor running on version 4.9.1.30. I used the NHaystack v3.2.0.4.9.0.198 from StackHub.org and got an unsatisfied dependencies error.

image

Rick Tijero Tue 29 Oct

Does anyone know what may be causing this 4.10 dependency error?

Richard McElhinney Wed 30 Oct

Hi Rick,

from what I can see in your screenshot, your system is running 4.9 however the nhaystack module requires version 4.10.

The unmet dependencies error in this case refers to the version number not being sufficient rather than something actually missing.

If you upgrade your Niagara installation to 4.10 it should work.

Regards, Richard

Rick Tijero Wed 30 Oct

I see. I was under the impression that the last few version digits on the nHaystack version number referred to the Niagara version it is for. I was going to have the client try version 3.1.0.4.9, but I am assuming now that both nHaystack versions 3.2.0.4.9.0.198 and 3.1.0.4.9 available on stackhub will have this same dependency error on Niagara version 4.9.1.30. Is that correct?

Thank you for your time,

Rick

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